Privacy notice for course updates

Who controls this mailing list

John Dray, trading as JD Psychotherapy, is the sole data controller for this mailing list. It is not an Open Hearted Parenting mailing list and Shona Prasad does not have access to it.

You can contact John about this mailing list at updates@johndray.com.

What this notice covers

This notice applies to names and email addresses collected from people who choose to receive JD Psychotherapy course-listing updates, including through a Facebook or Instagram lead form run from the JD Psychotherapy Facebook Page.

Open Hearted Parenting may appear in an advert as an example of a public course or group listing. It does not change who controls this mailing list or who can access it.

What we collect

When you sign up, we collect:

• your name;
• your email address;
• a record that you asked to receive course updates; and
• the date and source of your sign-up, so that we can manage your consent.

The form is for marketing updates only. Please do not include personal, sensitive or clinical information.

How we use your information

JD Psychotherapy uses this information to send fortnightly course updates and other occasional emails about public course listings. It is not used for therapy enquiries, group membership, screening, payment, attendance or clinical records.

The legal basis for sending these marketing emails is your consent. You can withdraw consent at any time by using the unsubscribe link in an email or by contacting updates@johndray.com.

Services used

If you submit a Facebook or Instagram lead form, Meta processes the information you submit under its own privacy terms. JD Psychotherapy receives the name, email address and consent information needed for the mailing list.

The mailing list is managed in Klaviyo, an email-marketing service. John Dray alone can access the mailing-list information for the purpose of managing these updates.

Meta and Klaviyo may process information outside the UK. Their own privacy notices explain their international data-processing arrangements.

Requested resources

If you ask us to email an individual link to a free course-learning resource, we use your email address to send that link. Where personal watermarking has been enabled for a PDF resource, we also use it to add a light watermark so that the copy can be identified if it is shared. We keep a limited access record containing a protected hash of the link and email address, the resource requested and relevant timestamps. For an active watermarked PDF link, the email address is additionally held in encrypted form solely to create that watermark; it is not stored as plaintext. We do not add you to marketing updates unless you actively choose the separate course-updates option.

The individual link expires after 14 days. The encrypted watermark data is removed by our daily cleanup after expiry, and requested-resource access records are deleted after 30 days.

How long we keep it

We keep active mailing-list information until you unsubscribe or ask for it to be removed. After that, we may keep a minimal suppression record where necessary to make sure we respect your request not to receive further marketing.

Your rights

You can ask JD Psychotherapy to:

• tell you what information is held about you;
• correct inaccurate information;
• delete your information where applicable;
• restrict or object to certain uses of it; or
• provide information about how it is used.

To make a request, email updates@johndray.com. You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your information is handled.

Changes to this notice

This notice may be updated when the way the course mailing list is run changes. The current version will always be available on this page.

Last updated: 10 November 2026.